Client Care Services

Microchip Pet Identification

Each year, millions of pets go missing and many never return to their homes. Microchipping your pet is a safe, easy way to increase the chances your best friend will make it back home safely should he or she become lost. A small microchip about the size of a grain of rice is implanted underneath your pet's skin, usually between the shoulder blades. Each microchip has a unique identification number that is linked to a national database with your contact information. The contact information can be updated any time, and it is important to remember to do so whenever your information changes. If your pet is lost, the microchip can be scanned by animal control officers, at shelters and at veterinary hospitals in the U.S. and in many foreign countries.

This safe, reliable and permanent pet identification takes less than 10 seconds to implant and can save you and your pet days, weeks or more of fear and anguish.

Your Veterinary Pharmacy

When it comes to prescription medications, accurate dosage and administration is of the utmost importance. As your pet’s prescribing veterinarian, you can trust that when you fill prescriptions at our pharmacy your pet will receive the right medication, at the right dose, in the right form as quickly as possible. We will also provide you detailed instructions on the medication’s use, discuss any side effects or interactions and even give your pet the first dose if possible. You can also feel confident all the medications we dispense were obtained from safe, reliable sources and stored under the right conditions.

Ensuring you have convenient and timely access to competitively priced medications and other pet care products is an important aspect of our veterinary practice. Refills are easy, too. Simply give us a call at (704) 847-9856 or request a refill online.

End-of-Life Planning

For many pet owners, even thinking about their pet's final days is difficult and emotional. We encourage you to talk with our veterinary healthcare team about end-of-life issues before they become an urgent matter. Find out about your options, make some key decisions ahead of time and ask us to add this information to your pet's record. Taking the time to plan, as challenging as it may be, will lessen the pain and stress for you and your pet.

In the days, weeks or months leading up to your pet's final day, you can rely on our veterinary team to provide you with the information you need to make informed choices each step of the way. All of us at Matthews Animal Clinic will do our best to help you prepare for these important issues with the compassion and sensitivity they require.