Our Staff

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Jeanne Saxon, Office Manager

Office manager Jeanne Saxon has been part of the Matthews Animal Clinic staff for more than 45 years. She is a native of Iowa and moved to Charlotte when she was 15 years old.

Jeanne is a devoted Carolina Panther fan, football season is her favorite and she can be found at all Panther home games. Jeanne has two dogs, Louise and Martha and one cat Sixty. She also spends time with her children and nine grandchildren.

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Lisa Sidders, Front Office Manager

Originally from Athens, OH, front office manager Lisa Sidders has worked at Matthews Animal Clinic since 1991. Lisa is proud to work with the knowledgeable veterinarians and caring staff at the clinic and loves talking to clients and their pets.

When she's not at work, Lisa can be found reading, walking and watching her daughter play soccer. Her four dogs and one cat also keep her busy.

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Faye Hannigan, Receptionist

A receptionist at Matthews Animal Clinic since 1991, Faye Hannigan is proud of the high-quality care provided at the hospital and loves the family-like atmosphere in the clinic. When she's not at work, Faye can be found spending time with her grandchildren, hiking, canoeing and tubing.

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Shirley VanCamp, Receptionist

Shirley VanCamp was a client at Matthews Animal Clinic since 1990 before she joined the clinic staff in 2007.Shirley has been an avid animal enthusiast her entire life. She is an active member of The American Bloodhound Club, Southeastern Bloodhound Club and The Golden Retriever Club of America. What spare time she has away from home and work she can be found at AKC dog events all over the country or Wilmington NC with grand baby, Scarlett and family. Shirley enjoys her job and calls her co workers her MAC Family.

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Jacque Herrera, Receptionist

Jacque is originally from New York and she moved to Charlotte in 2005. During High School she did an internship at Matthews Animal Clinic, since that time Jacque knew she wanted to work with animals. Animals have always been a part of her life mostly birds. Jacque currently owns 2 macaws, Bella and Luna, 2 dogs Tito and Lucius and 8 chickens. When not at work she enjoys gardening, photography, cooking, singing and horror films. She also enjoys spending time with her loved ones.

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Sharon Lanier, Receptionist

Sharon joined MAC in 2021. She came to the clinic with many years of experience in the Veterinary field. Sharon is a Charlotte native but her family moved to Tampa, Florida in 1980. That is where she started her first job as a veterinary assistant. When she moved back to Charlotte in 1989 and then continued working in the vet field. She loves the family-like atmosphere here at MAC. She enjoys spending time with her pugs and standard poodles.

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Karen Busby Crosby, Receptionist

Karen joined Matthews Animal Clinic in February of 2022. She was born and raised in Charlotte and still resides here. Karen has been active caring for animals for 14 years as a Home Care Pet Sitter and has enjoyed every moment of this time. When she is not working she enjoys spending time with her 3 children Kalli, Trevor and Erin, also her sweet dog Ruby.

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Sierra Saxon, Receptionist

Sierra first started working at Matthews Animal Clinic as a runner in 2013, she returned in 2021 to be a receptionist. Sierra has a lovely cat named Agnes that she enjoys spending time with. She is currently working toward finishing her bachelor’s degree through WCU’s distance learning program. There has been a connection with MAC family for most of her life as her grandmother, Jeanne, has been with the clinic since 1971. Her hobbies include reading, cooking, relaxing and cheering on the Carolina Panthers.

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Heather Helms, Receptionist

Heather joined the Matthews Animal Clinic team March of 2021. She has worked in the veterinary field since 2014. Her pets include two dogs, Baker and Petey and a cat named Lily. Heather graduated from UNC Wilmington with her BS in Psychology in 2020. In her free time, she enjoys traveling, beach life, tending to her plants, reading and spending time with her friends and family.

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Dawn Cook, Registered Veterinary Technician, Head Technician

Dawn has been a veterinary technician at Matthews Animal Clinic since graduating from Gaston College in 2009. In 2016 she became head technician. Dawn’s favorite aspects of working at MAC are the rewarding experiences and family-like atmosphere. Dawn has two dogs, Nola and Maggie. She enjoys going to auto shows/races and going to concerts with her friends. Her hobbies include hiking, raising chickens, traveling, and reading.

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Janie Santos, Registered Veterinary Technician, Receptionist

Janie is a Charlotte native, graduated from Gaston College in 2013. She graduated with her degree in Applied Sciences in Veterinary Technology. She has a three year old Guinea Pig named Piper. She enjoys music/concerts, making friends and loved ones laugh, Duke Basketball, and Carolina Panthers.

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Bailey Backus, Registered Veterinary Technician

Bailey Backus graduated from Gaston College in 2015 with a degree in Applied Science in Veterinary Technology and began working for Matthews Animal Clinic shortly thereafter. Bailey is very passionate about veterinary medicine and loves to learn new things in the field. In her spare time, she enjoys reading, gaming, meditating, science fiction and playing with her cat, Teeny.

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Jordan Farry, Registered Veterinary Technician

Jordan is a Charlotte native and graduated from UNCP in 2014 with a bachelors in Biology. She has worked in various animal related jobs since 2011. Jordan graduated from CFCC Veterinary Medical Technology program in 2021 and received her RVT in 2022. When not working Jordan’s hobbies include reading, going to Disney and doing her favorite thing hanging out with her 7 year old hound mix Gibbs!!

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Vicki Ritch, Surgical Nurse

Surgical nurse Vicki Ritch has been caring for pets at Matthews Animal Clinic for more than two decades. Vicki loves working with animals and the family-like atmosphere at the hospital. Vicki's hobbies bowling, golf, dancing and spending time with her pets. She has two dogs, Spanky and Skeeter, and five cats, Breezy, William, Boots, Missy and Prissy.

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Katie Scott, Veterinary Nurse

Veterinary nurse Katie Scott began working at Matthews Animal Clinic as a kennel attendant in 1999. A native of Matthews, Katie attended Gaston College and received her Associate's Degree in Veterinary Technology in 2007. Katie loves working with animals and enjoys the learning experiences the hospital provides.

When she's not at work, Katie can be found spending time with her husband Shannon, stepson Blaine, daughter Kelsey, and son Kraven. She also keeps busy caring for her dogs, Sarah, Ariel, and Papi.

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Sara Elliott, Veterinary Nurse

Sara joined Matthews Animal Clinic in 2015. She loves working with animals every day and loves learning new things. When she is not working, she enjoys reading, photography, going to the beach, and spending time with her friends and family including her 2 cats: Jasper and Puck.

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Kylin Garganta, Veterinary Nurse

Kylin attended Cape Fear Community College and is currently studying at Penn foster for Veterinary Science. She has loved animals ever since she was little, and working with animals has been her dream. Kylin joined the Matthews Animal Clinic team in December 2018 and has loved every minute of it. In her free time she loves to spend time with her fiancé and her dogs Laya and Obi getting into whatever adventures they can and napping with her cat, Ember.

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Jackie Jacek, Veterinary Nurse

Jackie has been with Matthews Animal Clinic since 2016. She started as an intern and was then hired once she received her certification in Veterinary Assisting. Jackie loves working at the clinic and loves working with animals everyday. In her free time, she loves to read, paint, go camping, and spend time with her family and pets.

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Angelica Evans, Veterinary Nurse

Angelica started at Matthews Animal Clinic in 2018 working in kennel staff. Moved up between 2020 as a veterinary nurse. She has a passion for animals and always reminds herself at the end of the day no matter what is going on there is always a dog wagging their tail and cat purring. She also has a love for cows and hopes to live on a farm one day.

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Jordan Sterling, Nurse Assistant

Jordan joined Matthews Animal Clinic as a kennel assistant in April of 2018 and worked her way up to a nurse assistant in September of 2018. She graduated from Piedmont High School and attended Central Piedmont Community College and plans to further her education in veterinary medicine. She has 1 dog Phat and 1 cat Phoenix. In her free time she enjoys hanging out with friends, going to concerts and spending time with her loved ones.

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Hannah Whelpley, Nurse Assistant

Hannah joined the Matthews Animal Clinic team in May of 2019 as a nurse assistant. She is a recent graduate of Clemson University where she earned her bachelor’s degree in Wildlife and Fisheries Biological Sciences. She plans to work at the clinic while she completes her applications for veterinary school in hopes of becoming a small animal veterinarian. She has a rescue three legged cat named Tara! In her free time she loves going to concerts, hanging out with friends, and cheering on the Tigers!

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Jessica Jacek, Nurse Assistant

Jessica started at Matthews Animal Clinic as an intern in February of 2019. In July of 2019 she was hired as an assistant after completing her Certification in Veterinary Assisting. Jessica has always loved animals and loves to work with them every day.She has a pet beagle named Annie. In her free time she loves to listen to music, eat, camp and spend time with friends and family.

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Kimber Sangster, Nurse Assistant

Kimber joined the team in 2020 as an intern for her Penn Foster Veterinary Assistant program. Once completed she was hired as a Nurse Assistant. Kimber loves working with and helping animals. In her free time she enjoys spending time with her husband, three children and cat Simba. She also enjoys watching football.

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Julia Jacek, Nurse Assistant

Julia joined the team in July of 2020 as an intern for her high school vet assisting certification program. Once completed she was hired as a Nurse Assistant. In her free time Julia enjoys drawing, playing sports, and spending time outdoors with family and friends along with her 30 plus pets including her cat Reese.

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Crystal Carico, Nurse Assistant

Crystal joined Matthews Animal Clinic in December 2019. She graduated from Sun Valley High school in 2014. She has a dog named Riley and a cat named Tiger. In her free time, Crystal enjoys listening to music and spending time with family.

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Paige Gower, Nurse Assistant

Paige joined Matthews Animal Clinic in 2018 working in the kennel department, and recently moved up in September 2021 to be a Nurse Assistant. She has 1 dog Lucy and 1 cat David. In her free time she loves goimg shopping, hanging out with loved ones and playing with her Lab Lucy!!

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Peyton Sailors, Nurse Assistant

Peyton has been at Matthews Animal Clinic since February of 2022, however, she has been a vet assistant since 2020. Peyton is from Mint Hill, NC. In her free time she likes to cook, go hiking, and spend time with her Bichon Zoe.

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Nikki Guinn-Robinson, Groomer

Nikki was born, raised and still resides in Matthews. She has been with Matthews Animal Clinic since October 2011. Nikki has always been in the grooming industry since she was a little girl, as she watched her aunt groom dogs. She has been independently grooming on her own for over 15 years. Nikki recently has started helping as a receptionist on Mondays and Saturdays. Nikki has a son, Austin, who also works for MAC, another son “CJ”, a daughter Lilly and a young and sassy little girl, Hailee. She also has 2 dogs, Ivy and Big Boi, and 4 cats, Little Butt, Sammi, Lola and Summer. Nikki enjoys riding horses and spending time with her kids and family. She absolutely loves MAC and considers them her extended family, especially after the loss of her first daughter, Savannah Rose, in 2016. “The MAC staff really supported me and was there for me in my desperate time of need and will always be my family” she says.

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Sharon Hughes, Groomer

Sharon Hughes started grooming at Matthews Animal Clinic in 2000 and now has 20 years experience. Sharon left the clinic for a few years to stay home with her second son. She rejoined us 2 years ago part time and is glad to be back in the "MAC" family. She lives in Waxhaw with her husband, 2 sons, 2 dogs, 1 cat and chickens. Sharon loves the outdoors, trail running, exercising and gardening in the warmer months. Football season will find her at all the Panthers' home games.

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Spirit W. Craig, Groomer

Spirit Craig was born and raised in Charlotte, NC. She began her grooming career at a cats-only grooming and boarding facility, owned by her aunt Carmen Craig, when she was 19 years old. She spent 3 years learning to groom cats under the wing of her beloved aunt. Once her aunt - who mainly focused on grooming dogs - became terminally ill, Spirit decided to learn how to groom dogs as well to continue Carmen’s legacy. She spent two months at a dog grooming school in Waxhaw and then worked at the school for a year until she felt ready to move on. She joined the MAC family in August of 2021 and couldn’t be happier to be here. She is set to be married to her fiancé, Eric, in August 2022 and together they have two dogs, Ramsay and Habanero, and one cat, Quinn.